Test the speed your device is getting over WiFi right now, then find out whether the WiFi or the line behind it is the bottleneck.
Your internet package is the speed of the line into your house. Your WiFi speed is what reaches the device in your hand, and it is almost always lower. A 100 Mbps fibre line can easily deliver 30 Mbps in the bedroom. When people say “my internet is slow”, most of the time they mean their WiFi is slow.
The quickest way to tell: test on WiFi where you normally sit, then plug a laptop into the router with an Ethernet cable and test again. If the cable result is close to your package and the WiFi result is far below it, the fix is in your home, not with your provider.
| Where you are testing | Typical result on a 100 Mbps line | What it tells you |
|---|---|---|
| Same room as the router, 5 GHz | 70–100 Mbps | WiFi is fine; anything lower is the line |
| Same room, 2.4 GHz | 25–60 Mbps | Normal for the slower band |
| One room away, one wall | 30–80 Mbps | Normal |
| Two rooms away, two walls | 10–40 Mbps | Router placement or a mesh unit needed |
| Outside, through a brick wall | 5–20 Mbps | Expected; add an outdoor access point if needed |
South African homes with double-brick walls and steel security gates lose more signal per wall than the timber-frame homes most router guides assume. Plan for one extra room of loss.
If your fibre ONT and router are on a UPS, WiFi keeps working through an outage. But your neighbours’ routers switch off, so your WiFi may actually get faster during load-shedding as channel interference disappears. When the power returns, everything restarts at once and speeds can dip for a few minutes.
Because WiFi loses speed with every wall and every metre. Test on a cable to see the true line speed; the gap is what your WiFi setup is costing you.
5 GHz is faster in the same room and one wall away. 2.4 GHz reaches further but is slower. Use 5 GHz near the router and 2.4 GHz further away.
Basic extenders halve the speed of connected devices because they receive and retransmit on the same channel. A mesh system is a better fix for dead zones.
Around 10 Mbps per HD stream, 25 Mbps per 4K stream, and 25–50 Mbps for reliable video calls. Most homes are comfortable at 50 Mbps on WiFi in every room.
A VPN slows your connection, not your WiFi specifically. Turn it off before testing to see your real speed.
Guides: Fibre speed testPing test